Friends Services Alliance

Friends Services Alliance (FSA) has added a number of diversity, equity, and inclusion trainings to its educational offerings. Topics include unconscious bias, brave conversations, cultural dynamics, and shifting perspectives. A complete list is available at the FSA website.

Other fall and winter workshops include collaborative decision making, mindfulness for high performance, Quakerism basics, inclusive leadership, and delegation skills.

A Director of Nursing mentorship program was initiated in early summer. Participants from FSA’s aging services industry clientele can receive guidance as they acclimate to the responsibilities that come with this role, including upholding policies and federal and state regulations, staff coaching, and more.

FSA’s ninth annual Compliance and Risk Management Conference was held in-person in King of Prussia, Pa., in early October and focused on getting “Back to Basics.” The aging services sector is regularly faced with challenges related to our changing world. This sometimes means that the simple but critical basics can fall by the wayside, leaving organizations vulnerable to hazards and violations. Conference topics ranged from board oversight and cybersecurity to staffing and clinical issues.

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Learn more: Friends Service Alliance

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